1. Introduction
Welcome to 111ber. Our platform believes that online gaming is an enjoyable activity that, when played responsibly, adds fun to everyday life. However, when gaming becomes uncontrolled, it can have a negative impact on your personal, family, and financial well-being.
111ber's Responsible Gaming policy was created to protect thousands of gamers across Bangladesh. We want every user to play within their means, maintain their mental well-being, and keep gaming a healthy form of entertainment. On this page you will find a complete Responsible Gaming guide, tools, and support information.
111ber places the well-being and happiness of every player above all else. Use our Responsible Gaming tools to maintain a healthy, balanced gaming lifestyle. If you ever feel that gaming is having a negative impact on your life, don't hesitate to reach out to our support team.
2. Core Principles of Responsible Gaming
111ber's Responsible Gaming programme is built on several core principles. These principles help every player enjoy a safe and rewarding experience.
3. Limit-Setting Tools
111ber offers a range of effective tools to help users stay in control of their gaming. By using these tools, you can ensure responsible gaming entirely on your own terms.
- Deposit Limit: Set a maximum limit on your daily, weekly, or monthly deposits. Once you reach this limit, the system will automatically stop any further deposits.
- Bet Limit: Set a maximum amount you can wager within a given time period before you start playing.
- Loss Limit: Gaming will automatically stop once you have lost a set amount.
- Time Limit: Set how many hours you want to play each day or week. Once your time is up, your session will end automatically.
- Cooling-Off Period: You can take a break from gaming for a set period — anywhere from 24 hours to several weeks.
- Reality Check Reminder: At regular intervals, 111ber will remind you how long you have been playing and how much BDT you have spent.
4. Signs of Problem Gambling
Recognizing the signs early can help you address the problem before it gets worse. If you notice any of the following in yourself, it is time to take action.
- Repeatedly playing in an attempt to recover money that has been lost.
- Neglecting family, friends, or work because of gaming.
- Lying to or hiding gaming activity from loved ones.
- Using money set aside for bills or daily expenses to fund gaming.
- Experiencing anxiety, irritability, or restlessness when unable to game.
- Repeatedly trying to cut back or stop gaming but failing to do so.
- Feeling mentally uneasy when unable to engage in gaming.
- Taking out loans or selling valuables to fund gaming.
5. Self-Exclusion System
Self-Exclusion at 111ber is a powerful tool that lets you take a break from the platform for a set period or permanently. It is designed for players who feel their gaming is getting out of control.
- Temporary Exclusion: Suspend your account for 30 days, 90 days, or 6 months.
- Long-Term Exclusion: Pause your gaming for 1 year or longer.
- Permanent Exclusion: You also have the option to permanently close your account at any time.
To activate self-exclusion, contact 111ber via Support Chat or enable it directly from your account settings. Our team is available 24/7 to assist you.
6. Protection of Minors
111ber is strictly for users aged 18 and above. We enforce a firm ban on underage access to the platform and use KYC verification to ensure compliance.
- Age verification is mandatory during registration.
- We reserve the right to review any suspicious account at any time.
- Any account found to belong to a minor will be immediately closed.
- Parents can use parental control software on their child's device.
7. Support & Advice
If you are struggling with a gaming addiction or want to help someone you care about, the 111ber support team is always here for you. We offer a helping hand, not judgment.
- Live Chat: Chat with us anytime via 24/7 live chat on the 111ber platform.
- Email Support: Email us at [email protected] and we will respond within 24 hours.
- Support Ticket: Open a support ticket within your account and describe your issue.
- Privacy Guarantee: All your information will be kept completely confidential and will not be shared anywhere.
8. Parental Controls & Family Support
111ber believes that family support plays a vital role in ensuring responsible gaming. If a family member is struggling with a gaming addiction, the support of loved ones is the most effective solution.
- Family members can contact 111ber Support to report a concern and request an account review.
- Use parental control software such as Net Nanny, Qustodio, or similar tools on your home devices.
- Have open conversations with your family and share your gaming time and budget with them.
- If a member refuses to seek help, contact a professional counselor for guidance.
111ber's Responsible Gaming programme is more than just a set of rules — it is a sincere commitment to every one of our users. We want you to stay healthy, stay happy, and keep gaming a source of joy.